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FAQ about Joygoal Machines

  • Q What is the machine’s warranty time?

    A Our machine’s warranty time is one year, and we can supply lifelong after-sale service for the machine.
  • Q Can you supply capsules and lids?

    A Yes. We can supply nespresso capsules, K-CUP capsules, lavazza blue capsule etc.
    We can customize the aluminum lids for customer, and print customer’s logo on the lid.
    All the coffee capsule and lid has MOQ requirement
  • Q What machines can you supply?

    Our main products:
    Stand-up pouch filling and cap-screwing machine
    Cup filling and sealing machine (linear and rotary)
    Coffee powder filling and sealing machine (linear and rotary)
    Automatic rotary bag packing machine
    Forming bag filling and sealing machine
    Liquid/paste/powder/granule packing machine
    Liquid/paste bottle filling and capping machine
    Labeling machine
    Continuous band sealer sealing machine
    Strapping machine
    Vacuum packing machine
  • Q What is the guarantee and service of machine?

    A One year free warranty, life-long maintenance. We can provide free high quality service online,we also can provide door to door service, this is paid service.
  • Q How long is the delivery time?

    A About 7-30 days.
  • Q What is the payment term?

    A 50% T/T down payment and 50% T/T balance payment before shipping.
  • Q How to place an order to us?

    A Just contact us via TraderManager, E-mail, Skype, WhatsApp, WeChat or telephone to confirm the product, We will start to design and manufacture your machine when we receive your down payment.
  • Q Where is your factory located? How can I visit your factory?

    A We are located in Zhejiang, you can fly to Shanghai Hongqiao airport or Pudong airport. We can pick you up from the airport or your hotel. China. Welcome to visit us!
  • Q Are you factory or trading company?

    A We are factory and manufacturer. We provide great product and service.

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